Role: Customer Service Representative (CSR)

Seeking a friendly motivated individual to provide assistance to customers in making loans, processing payments, handling past due accounts, and soliciting for new business.

Primary Duties:

  • – Process credit loan applications, loan refinances and other loan documents.
  • – Solicit by phone and in person for loan business.
  • – Service accounts, including the processing of payments.
  • – Balance cash drawer daily and maintains correct amounts and denominations of money.
  • – Maintain and update account records.
  • – Work with borrowers who fail to make their loan payments on time.

Knowledge Skills & Ability Requirements:

  • – Ability to provide excellent customer services and build relationships.
  • – Solid verbal and written communication skills.
  • – Strong attention to detail and accuracy.
  • – Ability to multitask and meet deadlines.
  • – Ability to work in a goal oriented environment

Requirements:

  • – Must pass background screen and proficiency assessment.
  • – Valid Driver License
  • – Authorized to work in the U.S.

Schedule requirements:

  • – Full time position, approximately 40 hours per week, that may include some evenings and Saturdays. Periodic overtime may be required.
  • – Regular, timely adherence to assigned work schedule is an essential function of the job.

Salary:

$15 – $20 per hour (depending on experience)

Monthly performance bonuses on goals met

Benefits:

  • – Company paid employee health insurance
  • – Vacation, Holiday and Sick pay
  • – Advancement opportunities
  • – Great Monthly Bonus Incentives

Company Overview:

Justice Finance is a family owned business that has been serving the DFW and surrounding area since 1972.

We offer signature loans starting at $400 and go up to $1480.

We have some of the lowest fees in the area.

We are not a payday lender.

Our loans are paid back in affordable monthly installments.

We pride ourselves on providing friendly hometown lending and service to our customers.

We operate under 5 brand names:

Justice Finance

Main Finance

Personal Finance

City Finance

El Centro Finance